Windows tested your internet connection and verified
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Make sure your wireless network adapter allows the same network frequency as your wireless network by doing the following: Your adapter supports your network frequency, but the wireless network adapter driver is filtering it out. While it’s not common, this has been known to happen. To learn more about the differences between 2.4 GHz networks and 5 GHz networks, check out the section Wi-Fi problems and your home layout. Check the documentation for your router to find out what frequency it’s using. Your adapter doesn’t support the frequency that your network is broadcasting on. For example, your adapter might only support the 2.4 GHz frequency band, but your network is using the 5 GHz band. Open Settings, then select Network & internet. Make sure Wi-Fi is turned on. The physical Wi-Fi switch on your laptop or tablet is turned off. Make sure it’s turned on. If you see the No Internet connection icon when you’re in range of Wi-Fi networks, it could mean one of the following: To learn how to change your DNS server in Windows, see Change TCP/IP settings. To find them, go to the web and search for public DNS servers. If you have a valid IP address but can’t ping your DNS server, you can change your DNS server to a different address and then try to ping the new address. In the wireless network report, look for the IP address listed next to DNS servers.Īt the command prompt, type ping. If this fixes your Wi-Fi problem, the No connection icon will change to Wi-Fi connected in a few seconds.Ĭheck for a valid DNS server. Verify that you have a DNS server listed and that you can ping it. Check the documentation for your router to find out how to do this. If you’re not using static IP addresses on your network, then check to make sure DHCP is enabled on your router. If your IP address looks like this, it means that Windows couldn’t get an IP address from your router. For more info about finding this in the wireless network report, see Analyze the wireless network report.Ĭheck for a valid IP address. Make sure you have an IP address and it’s not something like this-.x.
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The report is an HTML file and is stored in the specified location on your PC.įind the Output for ‘ipconfig /all’ section of Script Output, and then scroll down to the part where your wireless adapter is listed. If it doesn’t get any information back from the server, then this icon will appear.įor limited connectivity, create and open the wireless network report, and then do the following:Ĭreate the wireless network report, and then open it. To determine if your PC has limited connectivity with no Internet connection, Windows sends a small HTTP request to a server on the Internet. You can probably see other PCs and devices on your local network, but you can’t do things that require internet access, like surf the web, use email, or stream music and video. If you select the No Internet connection icon, the words No Internet will be displayed under the Wi-Fi network you're connected to. Your Windows PC is connected to your local network but isn’t connected to the Internet.